All orders are shipped from Fort Collins, Colorado, using USPS Priority. Please allow up to seven days for delivery. Larger items may be shipped separately, either with USPS, UPS, or FedEx.$10 flat rate shipping for domestic orders within the United States.
Calculated shipping rates by weight for international orders. Please contact us for a more accurate shipping quote.
If teaware arrives damaged, please send photographs so that we may seek reimbursment from USPS, and provide a refund or replacement
We take immense pride in our products. Please let us know your thoughts and questions.